I was approached by mid-2015 as they were looking to increase their portfolio of tutors for the online management development courses they provide. Skilful asked me to recommend, from my experience working with managers and leaders, topic areas for new video course content. I am passionate about great management. All managers want to do a great job, but often just don’t know where to begin. How do you drive performance, support people who are struggling or deal with persistent lateness?

To focus on these everyday management challenges I designed and delivered the Everyday Management course for Skilful in 2015. It is currently their most viewed and completed course!

At the start of 2016 I co-designed and delivered the Interviewing Skills course. We have great fun working together and have plans for future management courses.

We have worked with Fiona on several occasions, we will certainly engage her again, and we would be more than happy to recommend her. Fiona is a lot of fun to work with and she has a great deal of practical knowledge which she shares in a helpful, down to earth way. She is willing to listen, and change her approach, and she makes topics that can easily scare managers accessible and interesting, taking the sting out of all the challenges of day-to-day management and building confidence as well as management skills. We have worked with many management trainers over the years, and Fiona is among the very best. – Bill McAneny, MD of