I began working with this client at the start of 2015; I was initially asked to facilitate several core personal development workshops; these covered various topics including Emotional intelligence, Building Positive Relationships and Assertiveness.
During our time working together, I advised and supported the L&D Team to help increase the effectiveness of their learning and development offering. Together with the L&D Manager, we worked to make sure workplace learning was as effective as it could be. I designed pre and post-course activities to help support the learning and ensure greater application of new skills when back in the workplace.
Throughout 2015, 2016, 2017 and 2018 I facilitated many workshops plus delivered on the OHG management development programme.
Fiona supports One Housing in delivering a range of L&D needs. She’s helped us deliver the following:
- delivering training on our management development programme
- carrying out learning needs analysis across the business
- delivering training for our personal development programme
- developing resources and content for instructor-led training.
She’s very well organised in her work, and really sets out to understand the organisation and what makes it work. One of the best pieces of feedback we had from a delegate on our of courses was “Oh, I thought she was staff.”
Personally, I’ve collaborated with Fiona on facilitating events for the L&D Connect community. She has a really good mind for L&D and understands how to design and deliver modern learning solutions – Sukh Pabial, Head of OD, OHG